Public perception and character
Sir
Hugh Casson described her vividly as like "a wave breaking on a rock, because although she is sweet and pretty and charming, she also has a basic streak of toughness and tenacity. … when a wave breaks on a rock, it showers and sparkles with a brilliant play of foam and droplets in the sun, yet beneath is really hard, tough rock, fused, in her case, from strong principles, physical courage and a sense of duty."
Peter Ustinov described her during a student demonstration in 1968, "As we arrived in a solemn procession the students pelted us with toilet rolls. They kept hold of one end, like streamers at a ball, and threw the other end. The Queen Mother stopped and picked these up as though somebody had misplaced them. [Returning them to the students she said,] 'Was this yours? Oh, could you take it?' And it was her sang-froid and her absolute refusal to be shocked by this, which immediately silenced all the students. She knows instinctively what to do on those occasions. She doesn't rise to being heckled at all; she just pretends it must be an oversight on the part of the people doing it. The way she reacted not only showed her presence of mind, but was so charming and so disarming, even to the most rabid element, that she brought peace to troubled waters."
Despite being regarded as one of the most popular members of the
Royal Family in recent times who helped to stabilise the popularity of the
monarchy as a whole, the Queen Mother was subject to various degrees of criticism during her life. Among the most serious criticisms of her relates to perceived partiality of the King and Queen in relation to the appeasement debate in the 1930s. Upon Neville Chamberlain's return from
Munich in 1938, he was invited onto the balcony of Buckingham Palace to receive acclamation from a crowd of well-wishers. Chamberlain's policy towards Hitler was the subject of opposition in the
House of Commons, which led historian
John Grigg to describe the King's behaviour in associating himself so prominently with a politician as "the most unconstitutional act by a British sovereign in the present century". However, historians have also argued that the King only ever followed ministerial advice and acted as he was constitutionally bound to do. In 1945, Churchill was invited onto the balcony in a similar gesture.
During the 1939 Royal Tour of North America,
U.S. First Lady Eleanor Roosevelt said that Elizabeth was "a little self-consciously regal". After Mrs Roosevelt "lunched alone with the King & Queen & Elizabeth & Margaret Rose", during her 1948 visit for the unveiling of the statue of President Roosevelt in
Grosvenor Square, she observed, "It was nice & they are nice people but so far removed from real life, it seems."
Kitty Kelley and others have alleged that during
World War II Elizabeth did not abide by the
rationing regulations to which the rest of the population was subject. However, this point is contradicted by the official records; and Eleanor Roosevelt during her stay at Buckingham Palace during the war reported expressly on the rationed food served in the Palace and the limited bathwater that was permitted.
Kelley also alleged that Elizabeth used racist slurs to refer to black people, a claim strongly denied by Major Colin Burgess. Major Burgess was the husband of Elizabeth Burgess, the mixed-race secretary who accused members of the Prince of Wales's Household of racial abuse. Queen Elizabeth made no racist public comments; in private comments recorded in
Woodrow Wyatt's diary she apparently admonishes him when he expresses racist views, by telling him, "I am very keen on the
Commonwealth. They're all like us." However, she did distrust Germans; she told Woodrow Wyatt, "Never trust them, never trust them." While she may have held such views, it has been argued that they were normal for British people of her generation and upbringing, who had experienced two vicious wars with Germany.
Her political views were never publicly disclosed, though a letter she wrote in 1947 described
Labour Prime Minister Clement Attlee's "high hopes of a
socialist heaven on earth" as fading and presumably describes those who voted for him as "poor people, so many half-educated and bemused. I do love them." She told the
Duchess of Grafton, "I love
communists". Woodrow Wyatt thought her "much more pro Conservative than the Queen or the Prince of Wales" but she later told him, "I like the dear old Labour Party."
In 1987, she was criticised when it emerged that two of her nieces,
Katherine Bowes-Lyon and
Nerissa Bowes-Lyon, had both been committed to a
psychiatric hospital because they were severely handicapped. However,
Burke's Peerage had listed the sisters as dead, apparently because their mother,
Fenella (the Queen Mother's sister-in-law), "was 'extremely vague' when it came to filling in forms and might not have completed the paperwork for the family entry correctly". When Nerissa had died the year before, her grave was originally marked with a plastic tag and a serial number. The Queen Mother claimed that the news of their institutionalisation came as a surprise to her.
Elizabeth maintained a serene image throughout her public engagements, except once, during the 1947 Royal Tour of
South Africa, when she rose from the royal carriage to beat an admirer about the head with her umbrella, having mistaken enthusiasm for hostility. Being a keen
angler, she once calmly joked, after being rushed to hospital when a fish bone stuck in her throat at a dinner party, "The salmon have got their own back."
She was well-known for her dry witticisms. On hearing that
Edwina Mountbatten was buried at sea, she said: "Dear Edwina, she always liked to make a splash." Accompanied by the gay writer and wit Sir
Noël Coward at a gala function, she mounted a staircase lined with Guards. Noticing Coward's eyes flicker momentarily across the soldiers, she murmured to him without missing a beat: "I wouldn't if I were you, Noël; they count them before they put them out." And, according to an article in
The Observer (
10 November 2002), after being advised by a
Conservative Minister in the 1970s not to employ
homosexuals, the Queen Mother observed that without them, "we'd have to go self-service". On the fate of a gift of a
nebuchadnezzar of champagne (20 bottles' worth) even if her family didn't come for the holidays, she said, "I'll polish it off myself." Her extravagant lifestyle amused journalists, particularly when it was revealed she had a multi-million
pound overdraft with
Coutts Bank. Her habits were often parodied (with relative affection) by the satirical 1980s
television programme
Spitting Image – which portrayed her with a
Birmingham accent and an ever-present copy of the
Racing Post.